into the Scribbler
• Check the power light indicator to see if it’s on
• Contact the product’s manufacturer first for problems related to a USB
CD-ROM drive, scanner, printer, or other external device. The product
manufacturer will be much better equipped to help with these external
devices.
• Contact the software vendor first for software-related questions. Software
vendors have up-to-date information on commonly occurring problems.
• Load the Default Setting from the BIOS Setup if you have made any
BIOS updates.
After you have done the above, contact Electrovaya Technical Support.
Have the following 3 items ready when you call:
Product Model & Serial Number
BIOS Revision (Rev)
EC Revision (Rev)
You can find the BIOS Rev and EC Rev information in the Setting Panel, as
follows:
• Plug the external USB keyboard into the Scribbler
• Turn on the Scribbler
• Press the Esc key when the Electrovaya logo appears on the
screen.
• A Boot Menu appears on the screen. Use the arrow key to select
the Setup Menu
• Record the BIOS & EC Rev information
• Turn off the Scribbler.
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